Trading terms

MINIMUM ORDER: Is $250.00 or $20.00 surcharge on orders between $100 - $250.

DELIVERY: allow 7-14 Days for delivery ex-warehouse, All orders are F.O.B Melbourne..

RETURNS: We have a 7 days return for any reason policy. Items must be in unused, original condition with their original tags.

CARRIER: To be nominated by customer otherwise left to I.B’s discretion.

PRICES: Are wholesale ,plus GST and are subject to change without notice.

DISCOUNTS: Are available for:

    (a) Bale lots

    (b) Cash and carry orders

    (c) Indent orders.

PAYMENT TERMS: After an account has been approved,5% discount with payment when receive with order,3.5% discount 7 days payment or net 30 days.

NEW ACCOUNTS:

    (a) An application for credit form must be completed for all customers who require credit.

    (b) Credit will only be granted to those with a good credit rating.

    (c) Initial three orders to be Pro Forma.

CLAIMS: All claims must be lodged in writing within 7 days of receipt of goods and must include details of invoice number, date, item number and reasonfor claim. Freight will be accepted only if return have been authorized by us and returned by our nominated carrier.

SHOWROOM & WAREHOUSE: As we are not able to feature our full range of merchandise in this catalogue so we invite you to visit our showroom and warehouse or see our website www.ibaustralia.com .

CASH & CARRY: We also have a cash and carry service which you may take advantage of if you require or if you want to benefit from the discounted prices.


For any inquiries and return requests, please contact us via the contact us or by sending a direct email with your registered business name and order number. Alternatively, call us at 9583 1300 between 9:00AM - 5:00PM